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Customer Success Manager

PKSHA Technology Inc.

  • Company employee count 101 to 1,000

Job Summary

As the central figure, you will be responsible for providing AI-SaaS solutions utilizing natural language processing/machine learning, and managing the maintenance of the customer success team's management of the customer journey after implementation, conducting product integration support, improving support, and improving feedback from client companies, and improving product quality.

Company Info

PKSHA Technology Inc. is a leading Japanese artificial intelligence (AI) solutions provider that develops algorithms and software for enterprise AI solutions, primarily focusing on natural language processing, image recognition, machine learning, and deep learning technologies. Established in 2012, the company's mission is to democratize AI by making sophisticated technologies accessible and practical for businesses and to implement software that co-evolves with people into society. PKSHA Technology Inc. develops and provides algorithmic solutions for various hardware terminals and aims to contribute to making businesses intelligent with digital technology.

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