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Customer Support Engineer for Helicopter

川崎重工業株式会社

  • Robot
  • Aerospace
  • Technology
  • Plant
  • Aircraft
  • Engine
  • Helicopter
  • water business
  • Adjustment
  • Engineering technology
  • aerospace industry
  • Water plant
  • Gustave
  • Railway car
  • Ship
  • Salary ⁨¥⁩⁨4,000,000⁩ - ⁨10,500,000⁩
  • Work Location Gifu, Aichi
  • Company employee count Over 10,000

Company Info

Kawasaki Heavy Industries is a global business that develops a wide range of businesses such as aerospace, energy-related businesses, engineering businesses, railway rolling stock businesses, shipbuilding businesses, and various wide-ranging businesses. With a history of over 120 years and rich technology and know-how, we have developed world-first and Japan-first technologies, and expanded our global business as a comprehensive transportation machinery maker.

Job Summary

We are responsible for the customer support business for the defense (each self-defense force) transport aircraft (helicopter), civil transport aircraft (helicopter). Specific work content includes responding to inquiries from customers about the maintenance work of helicopters and non-conformities, investigating the causes of non-conformities that occurred at the customer, technical inquiries, adjustments with customers, and various adjustments and negotiations with each department regarding actual maintenance work and customer response. In addition, the creation of technical responses to actual maintenance work and customer inquiries to the company's internal and external relationships, adjustments with customers, and various adjustments and negotiations with each department regarding actual maintenance work and customer response are included. In addition, by solving customer complaints and building trust with customers, the business opportunities of the company's helicopters will increase, and customers will be grateful.

Duties

We are responsible for the customer support business for the defense (each self-defense force) transport aircraft (helicopter), civil transport aircraft (helicopter). * For defense, civil transport, and each part, we will recruit. ~ Specifically ~ ・ Responding to inquiries from customers about the maintenance work of helicopters and non-conformities ・ Investigating the causes of non-conformities that occurred at the customer ・ Technical inquiries, adjustments with customers ・ Non-conformity investigation, technical inquiry, various adjustments and negotiations with each department regarding actual maintenance work ・ Creation of technical responses to actual maintenance work and customer inquiries to the company's internal and external relationships ・ Adjustments with customers, and various adjustments and negotiations with each department regarding actual maintenance work and customer response, etc. In fact, the creation of technical responses to actual maintenance work and customer inquiries to the company's internal and external relationships will be handled by the internal department. In the department, the initial response to inquiries from each self-defense force and the maintenance method from the person in charge of each self-defense force, non-conformity investigation, technical inquiry, and adjustments with customers, and various adjustments and negotiations with each department regarding actual maintenance work will be carried out, and after that, adjustments with customers and various adjustments and negotiations with each department regarding actual maintenance work will be carried out. In addition, the strong business of the company's helicopters will increase, and customers will be grateful.

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Customer Support Engineer for Helicopter

川崎重工業株式会社

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