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SaaS Customer Success Manager

株式会社ジーニー

  • SaaS
  • HTML
  • CSS
  • UI/UX
  • IT Knowledge
  • Web Design
  • Programming skill
  • Customer management function
  • Scenario function
  • EFO function
  • Salary ⁨¥⁩⁨4,500,000⁩ - ⁨7,000,000⁩
  • Work Location Tokyo
  • Company employee count 101 to 1,000

Company Info

JAPAN AI is engaged in the development and provision of various large-scale language models such as ChatGPT and Generative AI, as well as research in various fields, including the application of the latest AI technology to the development and provision of AI products and services, contributing to the expansion of business and industry in various industries.

Job Summary

As a Customer Success Manager, you will conduct customer onboarding for GENIEE CHAT customers, carry out business promotion and improvement, and promote effective utilization. Furthermore, you will visualize the interaction with customers and promote effective utilization after introduction. It is necessary to have knowledge related to multidimensional data analysis, and to promote improvement of overall CS support design and operational improvement, and collaboration with engineers.

Duties

For customers who introduce GENIEE CHAT, conduct business promotion and improvement, visualize the interaction with customers, and promote effective utilization with customers. It is necessary to have knowledge related to multidimensional data analysis, and to promote improvement of overall CS support design and operational improvement, and collaboration with engineers.

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SaaS Customer Success Manager

株式会社ジーニー

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