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カスタマーサクセス(エンタープライズ)

株式会社スカイマティクス

  • DX

Company Info

Job Summary

既存の大手顧客に対して、くみきのソリューションを活用した提案を行い、取引を拡大し、くみきの可能性を最大に広げる役割を担います。セールスチームとの連携、商談の対応、既存顧客に対するセールス活動、顧客からの改善要望を社内の開発チームへ接続し、顧客接点における統合的な情報管理と顧客課題解決を加速させる企画の立案・実行などを行います。エンタープライズ開拓を強化し、プロダクトの拡大期におけるサクセス、サポート活動から会社へフィードバックし、お客様、会社双方のサクセスに貢献します。また、社内の関係部門と協働し、顧客に向き合う経験が求められます。

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カスタマーサクセス(エンタープライズ)

株式会社スカイマティクス

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