Urgent
シニアカスタマーサクセスマネージャー
BrainPad Inc.
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¥6,000,000 - 8,000,000
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Tokyo
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101 to 1,000
Job Summary
シニアカスタマーサクセスマネージャーとして、LINE特化型マーケティングSaaS「Ligla」の導入から活用支援までを担当します。具体的には、クライアントのニーズに応じたオンボーディングサポートを行い、デジタルマーケティングの課題解決に向けた「Ligla」の効果的な活用方法を提案します。また、顧客からのフィードバックを収集し、エンジニアチームと連携して製品改善に貢献します。さらに、カスタマーサクセスの業務プロセスを標準化し、チームメンバーの育成やマネジメントにも関与します。大手アパレルや化粧品業界のクライアントに対して、LINEを活用したCRMやOMO施策の支援を行い、顧客の事業成長を促進する役割を担います。Company Info
BrainPad Inc. is a pioneering Japanese company specializing in data analytics, machine learning, and AI-driven solutions, empowering businesses with data-informed decision-making. The company provides total service solutions in two main areas: data analysis by specialist personnel and data utilization through SaaS products. Its services encompass big data analytics, digital marketing optimization, demand forecasting, and AI system development, along with educational programs to cultivate data science talent. BrainPad Inc. also offers digital marketing and consulting services in Japan. Key products include Rtoaster, a Private Data Management Platform with a recommendation engine; Probance, a B2C marketing automation platform; Ligla, for LINE marketing automation; and Brandwatch, a marketing research platform. Established in 2004 and headquartered in Tokyo, Japan, the company is committed to fostering a sustainable future by promoting data utilization.Login to see all information about offers.
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