Urgent
シニアカスタマーサクセスマネージャー
BrainPad Inc.
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¥6,000,000 - 8,000,000
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Tokyo
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101 to 1,000
Job Summary
シニアカスタマーサクセスマネージャーとして、LINE特化型マーケティングSaaS「Ligla」の導入から活用支援までを担当します。具体的には、クライアントのニーズに応じたオンボーディングサポートを行い、デジタルマーケティングの課題解決に向けた「Ligla」の効果的な活用方法を提案します。また、顧客からのフィードバックを収集し、エンジニアチームと連携して製品改善に貢献します。さらに、カスタマーサクセスの業務プロセスを標準化し、チームメンバーの育成やマネジメントにも関与します。大手アパレルや化粧品業界のクライアントに対して、LINEを活用したCRMやOMO施策の支援を行い、顧客の事業成長を促進する役割を担います。Company Info
BrainPad Inc. is a leading Japanese company and pioneer in data utilization, committed to breathing life into data and contributing to improving global sustainability. Since its establishment in 2004, the company has supported businesses in digital transformation through big data utilization and digital marketing services. BrainPad provides comprehensive database marketing services, including consulting for data utilization, data analysis (data mining) services, and developing AI and big data related software. The company aims to provide holistic solutions by integrating various data-related skills, positioning itself as an "Intelligence Integrator" to offer services that encompass system integration, analysis software, marketing consultancy, and research.Login to see all information about offers.
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