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カスタマーサクセスマネージャー（CSMリーダー）

株式会社スペースリー

Job Summary

カスタマーサクセスチームのリーダーとして、顧客の利用促進と成功体験を支援します。顧客利用ログの分析、オンボーディング、プロダクト改善提案、カスタマーサクセス戦略の立案と実行を担当します。CSチーム、サポートチーム、アカウントエグゼクティブと協業し、顧客の活用率向上とヘルススコアの管理を行います。

Company Info

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