マーケティングコンサルタント（カスタマーサクセス）

Sprocket Inc.

⁨¥⁩⁨6,000,000⁩ - ⁨8,400,000⁩
11 to 100

Job Summary

▼業務内容自社プロダクト（CX改善プラットフォーム「Sprocket」）を使用し、デジタルマーケティング領域でクライアント企業のCX改善・CVR改善の取り組みをデータドリブンに支援する業務です。・CX改善のための課題ヒアリングと分析・提案資料の作成・プレゼンテーション・ツール導入のサポート・オンボーディング・導入後のプロジェクトマネジメント・施策の企画・設定、ABテスト結果の分析・改善提案・各種指標の監視、ヘルスチェック・継続したツール利用、利用拡大のためのヒアリングとアクション・他社ツールとの連携による各種提案 ― 主要プロダクト ― ・Sprocket Personalize（https://www.sprocket.bz/platform/personalize/）・Sprocket DataStudio（https://www.sprocket.bz/platform/data-studio/）・Sprocket Insights（https://www.sprocket.bz/platform/insights/） ▼業務の将来性社内で最もプロダクト活用の現場を知るロールとなりますので、本人の希望と適性に応じて、将来的にはプロダクト改善や業務標準化、当社の広報・マーケティング活動など、他のロールを兼任していただく可能性もあります。

Company Info

Sprocket Inc. (株式会社Sprocket) is a Japanese company that develops, operates, and consults on the CX (Customer Experience) improvement platform "Sprocket." The platform is designed to optimize digital communication across various user touchpoints, offering tools for real-time personalization, multi-channel messaging (including push notifications and email), behavioral data analysis, and AI-driven insight generation. The company's mission is to create a relationship where people and businesses elevate each other through technology, assisting companies with their marketing activities by providing a platform for optimizing customer touchpoints and offering support for reliable PDCA cycles. They aim to improve website conversions by leveraging their proprietary CDP, BI, and MA tools, and have supported over 450 companies, including major enterprises in e-commerce, banking, securities, and insurance.

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