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Customer Support Representative

Dialpad Japan, Inc.

  • AI
  • SaaS
  • Windows
  • customer success
  • Troubleshooting
  • Technical Support
  • Agentic AI
  • Mac OS
  • Customer Experience
  • Customer support

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Other offers from this company

Level Designer

Sony Interactive Entertainment Inc.

  • Python
  • C#
  • Maya
  • Lua
  • game industry
  • game design
  • 3D software
  • level design
  • Unreal Editor
  • Visual Scripting

This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. Candidates must be authorized to work in the United States for this position. This is a hybrid / onsite position based at our studio in Santa Monica, CA For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. Naughty Dog recently released The Last of Us Part II Remastered as well as a current generation remake of The Last of Us Part I for the PS5. We're also proud to say that The Last of Us Part I is now available for the first time on PC. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.

Other offers from this company

Senior Finance Data Governance Consultant

Sony Interactive Entertainment Inc.

  • SQL
  • Tableau
  • Snowflake
  • SAP
  • Power BI
  • FP&A
  • SAP S/4HANA
  • Data Governance
  • Domo
  • Data Catalog

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. *This is a 12 month temporary assignment* Sony Interactive Entertainment is seeking an experienced, hands-on Finance Data Governance consultant to help establish and operationalize SIE’s Finance Data Governance capability. The role will partner across Finance and Technology to define governance standards, document critical Finance data and lineage, establish data quality controls, govern master data and hierarchies, and support priority Finance data products. The ideal candidate should have 8+ years of experience in data governance, Finance transformation, or Finance data management, with strong knowledge of financial processes and systems. Experience with SAP S/4HANA, Snowflake, data catalog/governance platforms such as Atlan or Collibra, and enterprise reporting tools is preferred. The candidate should be comfortable working independently in a greenfield environment and translating complex Finance and technical requirements into practical, sustainable governance processes.

  • Salary ⁨$⁩⁨129,600⁩ - ⁨194,400⁩
  • Work Location Outside Japan
  • Company employee count Over 10,000
  • Link to this company's homepage. Company Homepage

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