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SaaS Product Existing Customer Support/Customer Success

株式会社PLAN-B

  • SaaS
  • Digital Marketing
  • SEO
  • Web marketing
  • GoogleAnalytics
  • SFA
  • Influencer Marketing
  • SaaS Product
  • Access analysis
  • ITreview Grid Award
  • Cast Me!
  • Owndemia
  • Inbound Marketing

Company Info

The company utilizes digital marketing technology and provides support for SaaS-type web marketing tools. It actively applies SEARCH WRITE and supports business strategies and application design, as well as customer management in SFA.

Job Summary

For recruitment positions, it involves conducting web marketing consulting for the use and support of SEARCH WRITE, as well as formulating and implementing customer business strategies. It also involves making changes to support content design and various tools for customer issues and training for development teams.

Duties

As an existing customer sales support/customer success, it involves the use and support of web marketing tools such as SEARCH WRITE, as well as the formulation and implementation of customer business strategies, customer and application management in SFA, and support for field sales team. It also involves feedback from customers to the internal development team, feedback from customers for function testing, regular implementation of customer satisfaction surveys, and automation of various tools.

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SaaS Product Existing Customer Support/Customer Success

株式会社PLAN-B

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What does "ask for info" mean?

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