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AI Customer Success

株式会社ジーニー

  • Machine Learning
  • natural language processing
  • SaaS
  • AI technology
  • chatGPT
  • NLP
  • Generative AI
  • Frontend
  • Technology Industry
  • JAPAN AI Corporation
  • Salary ⁨¥⁩⁨6,000,000⁩ - ⁨8,000,000⁩
  • Work Location Tokyo
  • Company employee count 101 to 1,000

Company Info

JAPAN AI is engaged in the development and provision of various large-scale language models such as ChatGPT and Generative AI, as well as research in various fields, including the application of the latest AI technology to the development and provision of AI products and services, contributing to the expansion of business and industry in various industries.

Job Summary

In the AI Customer Success department, we will work on customer problem solving, trouble shooting, system implementation and operation support, KPI/KGI application management, and proposal and improvement for customer feedback. We will work to solve global issues and contribute to the improvement of productivity and industrialization from Japan to the world through AI applications.

Duties

We will work on the introduction and application support of AI-related products, customer problem solving, trouble shooting, system implementation and operation support, proposal and improvement for customer feedback, and BtoB customer support. In addition, we will actively work on specialized knowledge related to AI technology, and propose and implement advice for customer task efficiency and productivity improvement. We will also contribute to the development of AI-related technology research, and support customer issue resolution in AI technology development.

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AI Customer Success

株式会社ジーニー

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