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DMS (Advertising Agency Business Department) CS Team Leader

株式会社ジーニー

  • CRM
  • DMP
  • MA
  • DSP
  • Chatbot
  • SFA
  • SSP
  • Access analysis
  • AdTech
  • marketing technology
  • CS team leader
  • Data measurement
  • Site analysis
  • Social media advertising
  • Operational representation
  • Operational advertising plan
  • AI Marketing solution
  • Salary ⁨¥⁩⁨8,000,000⁩ - ⁨12,000,000⁩
  • Work Location Tokyo
  • Company employee count 101 to 1,000

Company Info

JAPAN AI is engaged in the development and provision of various large-scale language models such as ChatGPT and Generative AI, as well as research in various fields, including the application of the latest AI technology to the development and provision of AI products and services, contributing to the expansion of business and industry in various industries.

Job Summary

As a CS team leader, you will be responsible for planning and promoting customer service improvement, setting goals for receiving inquiries, determining the direction of the business department/strategic planning, and implementing operational advertising insights.

Duties

As a CS team leader, you will be responsible for planning and promoting customer service improvement, setting goals for receiving inquiries, determining the direction of the business department/strategic planning, and implementing operational advertising insights. Specifically, you will be responsible for 1on1 implementation with the manager, support for creative and data-driven improvements, introduction of productivity enhancements, and collaboration with the manager on specific case strategies, as well as mid-term business planning strategies. In addition, understanding of operational advertising insights is essential.

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DMS (Advertising Agency Business Department) CS Team Leader

株式会社ジーニー

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