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AI Customer Success Manager

株式会社ジーニー

  • Machine Learning
  • natural language processing
  • SaaS
  • AI technology
  • chatGPT
  • Image Recognition
  • NLP
  • Generative AI
  • Technology Industry
  • Enterprise optimization
  • frontend programming
  • Salary ⁨¥⁩⁨8,000,000⁩ - ⁨12,000,000⁩
  • Work Location Tokyo
  • Company employee count 101 to 1,000

Company Info

JAPAN AI is engaged in the development and provision of various large-scale language models such as ChatGPT and Generative AI, as well as research in various fields, including the application of the latest AI technology to the development and provision of AI products and services, contributing to the expansion of business and industry in various industries.

Job Summary

In the position of AI Customer Success Manager, you will be responsible for formulating and implementing the direction and strategy of AI customer success, KPI/KGI analysis and visualization, natural language processing, deepening customer relationships, managing escalation, proposing feedback from customers, and solving various business and technical issues related to AI application, aiming to become a company that creates global solutions from Japan for AI utilization.

Duties

You will be responsible for conducting customer success management for AI products, including specific job content, strategy formulation and implementation, KPI/KGI analysis and visualization, natural language processing, deepening customer relationships, escalation management, and proposing feedback from customers, as well as contributing to solving issues related to organization building and the forefront of the AI/SaaS industry.

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AI Customer Success Manager

株式会社ジーニー

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