Urgent
カスタマーサポート
alt Inc.
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¥6,000,000 - 10,000,000
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Tokyo
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11 to 100
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Company Homepage
Job Summary
AI Products事業部のカスタマーサポートとして、AI GIJIROKU、altBRAIN、CLONEdevなどの自社AIプロダクトを利用する8,000社以上の企業に対して、技術的サポートと顧客満足度向上に貢献する。主な業務は、顧客からの問い合わせ対応、製品の操作説明、トラブルシューティング、製品改善のためのフィードバック収集、導入企業への定期的なフォローアップなどを含む。AIツールの特性を深く理解し、顧客の業務効率化ニーズに合わせた最適なソリューション提案や、導入後のきめ細かなサポート業務を遂行する。また、技術チームとの密接な連携により、顧客の声を製品開発にフィードバックする役割も担う。Company Info
alt Inc. is a technology startup focused on the research and development of elemental technologies for digital clone P.A.I. (Personal Artificial Intelligence), aiming to liberate humanity from unproductive labor and enhance the value of freedom. The company develops and provides various AI solutions and products, including Communication Intelligence "AI GIJIROKU" for transcribing meeting audio, identifying speakers, and offering real-time translation in 35 languages. Their core technologies leverage advanced AI, blockchain, and distributed computing to create highly accurate personalized AI models. They also offer AI-powered call center support systems and "Nulltidude," a system where AI clones automatically answer surveys.Login to see all information about offers.
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