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サービスデスクマネージャー

株式会社システナ

Job Summary

サービスデスクマネージャーとして、サービスデスクチームのリーダーを務め、ITサポートとサービスデリバリのプロセスを整備・実行します。チームメンバーの技術トレーニング、システム運用管理、顧客ニーズの把握と改善提案、インシデント予防と再発防止策の実施などを行います。

Company Info

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