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Data-driven CX Consultant

日本電気株式会社

  • Python
  • Data Analysis
  • Tableau
  • BI
  • CDP
  • Testing
  • MA
  • BA
  • Domo
  • Scripting
  • Salary ⁨¥⁩⁨6,800,000⁩ - ⁨8,000,000⁩
  • Work Location Tokyo
  • Company employee count Over 10,000

Company Info

NEC is a manufacturer of various defense systems and subsystems, as well as the development of defense systems and subsystems. Mainly responsible for the design and development of heat engines and electrical equipment, NEC's defense system and subsystem development QCD covers from defense development to production, testing, deployment, and operation, and has the ability to protect the entire system at once.

Job Summary

As a Data-driven CX Consultant, we provide CX strategy, customer strategy, customer touchpoint design, setting KGI/KPI, design of measurement methods, data utilization requirements, dashboard construction, customer data analysis, scenario design and setting of KGI/KPI monitoring, and provision of CX strategy implementation support.

Duties

As a Data-driven CX Consultant, we provide CX strategy, customer strategy, customer touchpoint design, setting KGI/KPI, data foundation introduction support, customer data analysis, scenario design and setting of KGI/KPI monitoring. We also conduct practical experience and analysis skill development, experience in introducing customer data platform and CDP, and experience in dashboard development, and conduct practical consulting for customer business.

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Data-driven CX Consultant

日本電気株式会社

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