Marketing Consultant
Micoworks株式会社
- AI
- Machine Learning
- SaaS
- Digital Marketing
- Optimization
- KPI
- EC market
- Kansai and Kanto market
- CxO experience
- digital
-
Osaka
-
101 to 1,000
Company Info
Micoworks is a company that provides a cloud-native solution platform that realizes customer experience improvement, provides personalized messages tailored to individual interests, and promotes business growth and improvement of retention rates and LTV.Job Summary
As a VP of CS or department head, you will be responsible for the strategic planning, financial planning and execution, maintenance of case management and NRR maximization, and the establishment and promotion of organizational structure and personnel management for achieving business strategy. In addition, more than 10 years of experience in strategic planning and implementation in the field of data analytics is required.Duties
As VP of CS or CS department head, you will be responsible for managing various organizations of MicoCloud business, customer success and customer satisfaction, and managing the coordination of multiple organizations. Specifically, strategic planning, financial planning and execution, maintenance of case management and NRR maximization, GRCR minimization, and the establishment and promotion of organizational structure and personnel management for achieving business strategy, as well as other departmental coordination related to the expansion of new and existing businesses and sales planning. In addition, it is necessary to manage human resources within the organization strategically, and to create a business strategy and personnel layer for data management and recruitment from the field to the actual recruitment and nurturing of personnel.Login to see all information about offers.
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